REMOTE SUPPORT
Technical Support Consultants provide 24×7 professional on-site services. We can also assist you in resolving issues remotely using TeamViewer, E-mail support services, and on the phone.
Our Main Services
SwitchPoint Solutions Finland is an independent consulting company providing Technical Support (Tier 2 / Tier 3 level) and Network Consulting including Expert Support, Technology Education, Server Support, Network Deployment, Professional Services, and On-Site Support.
SwitchPoint Solutions Finland provides consultation and implementation support globally. Our consultants are available to assist through the following core components:
EXPERT SUPPORT
- Red Hat
- Sybase
- Sun Solaris
- Network Equipment
- Network Technologies
- Network Management Systems
- Problem Solving & Consultancy
TECHNOLOGY EDUCATION
- Web Technology
- Network Technology
- Database Technology
- Platforms Technology
- Network Technologies
- Network Management Systems
- Problem Solving & Consultancy
SERVER SUPPORT
- Upgrade
- Migrations
- Installation
- Maintenance
- Performance
- Troubleshooting
- Problem Solving & Consultancy
NETWORK DEPLOYMENT
- Installation
- Engineering
- Equipment Removal
- System Tests for R&D
- Commissioning and Tests
- Customer Acceptance Testing
PROFESSIONAL SERVICES
- Network Audit
- Network Integration Services
- Network Architecture and Design
- Network Planning and Optimization
- Commissioning and Tests
- Customer Acceptance Testing
ON-SITE SUPPORT
- Server Upgrade
- Server Migration
- Server Installation
- Network Element Troubleshooting
- Network Element Software Upgrade
- Customer Acceptance Testing
Expert Support
SwitchPoint Solutions Finland can provide a vast array of services around your current and future network infrastructure requirements. We can also provide assistance in troubleshooting technical issues. If you are seeking assistance with technical problems in your network or require troubleshooting specific consultation, you should contact us. We have helped many operators save money and increase their customer satisfaction due to decreased emergencies, and improved the performance of the customer networks.
Technology Education
In co-operation with SwitchPoint Solutions Finland, we can offer in-depth expertise and extended resources for your personnel. Our skilled consultants have extensive experience and vast knowledge of many different technologies such as Web Technology, Network Technology, Database Technology, and Platforms Technology.
This education could be almost whatever our training offerings are considerable since we have wide-ranging experience of various networks: (IP/MPLS, PDH, SDH), databases (Sybase, Oracle), and different platforms (Windows, Linux, UNIX).
Server Support
SwitchPoint Solutions Finland also provides 24×7 professional on-site services, as needed.
- You will get 24/7 expert level support from our consulting team ready to help you with any problems.
- You no longer need to worry about providing support yourself, which frees up your time to do other things.
- Outsourcing provides a cost-effective solution to help you grow your business.
- Better customer retention comes from great support provided around the clock.
We can also assist you in resolving issues remotely with our library of remote application tools. Some software installations, updates, upgrades, can be implemented remotely, as well. Normal daily, weekly, and monthly routines such as troubleshooting, maintenance and performance data collecting work quickly and efficiently.
Network Deployment
Servers are the key component to any business network. When installed and maintained properly, servers are the backbone of all organizations and are critical to staying in business and staying profitable. Having reliable, secure servers provide the peace of mind necessary to allow businesses to focus on their specialties.
SwitchPoint Solutions Finland provides server and workstation services for Sun Solaris, Linux, and Windows platforms. Our consultants are available to assist through the following basic server tasks:
- Updates
- Migrations
- Installation
- Troubleshooting
Professional Services
Maybe you need occasional advice or maybe you need full-time help. Either way, our Expert Support team is ready and able to support your network on site. This gives you a single point of contact for every technical need, including example:
- Network Audit
- Maintenance and support
- Customer Acceptance Testing
On-Site Support
SwitchPoint Solutions Finland has a full staff of network consultants available for a rapid response should you need on-site assistance. Sometimes, technology or network problems cannot be addressed through a call to our Expert Support team thus we quickly escalate your call and deliver a qualified consultant to your site to fix the problem so that you can focus on your business.
Expert Support team is able to resolve issues such as workstation and server failures, network element issues, and network problems.
Network Consulting
We are specialized mainly with the networks and the terminals of Tellabs and Coriant. We also manage all kind of databases (Sybase & Oracle), and UNIX servers (HP, SUN & Linux) as well as we have Cisco certified Experts on staff.
Education
We offer comprehensive specialized training in the Tellabs 6300 Network Management (NM), the Tellabs 6300 NM Servers (SW/HW), the Tellabs 6300 Network Elements (SW/HW), UNIX, and Linux.
Why us?
COMPETENCE
SwitchPoint Solutions Finland is wholly owned by its workforce. This means each Expert Engineer is an equal partner. We want to provide the best possible service at fair prices to everyone involved.
COMPETITIVE PRICING
Operators these days are all about expenditure. We can help ease the burden because of our efficient organization and low overhead.
CERTIFIED EXPERIENCE
- CCNA
- CCNP
- RHCSA
- Tellabs 8000 INM
- TeMIP V5.0 Administration
- TeMIP V5.0 Oracle Administration
- Advanced System Administration for the Solaris OS
GREAT SUPPORT
“Got a network problem?
-No problem!”
We have technical know-how. If you have a problem in your network, then we are confident to be able to find out the cause and correct it.
TECHNICAL SKILLS
Transmission technologies:
OSI, TP4, OSPF, MPLS, IP with QoS, MPLS Traffic Engineering, PDH, SDH, DWDM
LAN technologies:
Ethernet, VLAN, IP, IP QoS and Ethernet QoS
WAN and Metro technologies:
PDH, SDH, Frame Relay, ATM, IP, MPLS, IP VPNs, EoSDH, EoPDH, QinQ
Relational database management systems:
SYBASE, ORACLE, INGRES, MySQL, SQL Server, POSTGRESS,
Expert Services:
Open scripting, task automations, code debugging, troubleshooting, maintenance, performance
Platforms:
Windows, Linux, Red Hat, Debian, Ubuntu, Kubuntu, HP-UX , HP TRU-64, SUN Solaris
Web technology:
HTML, PHP
Customers & Partners
