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A Few Words about Us

SwitchPoint Solutions Finland is an independent consulting company providing Technical Support (Tier 2 / Tier 3 level) and Network Consulting including Expert Support, Technology Education, Server Support, Network Deployment, Professional Services and On-Site Support.

SwitchPoint Solutions Finland provides consultation and implementation support globally. Our consultants are available to assist through the following core components:

  • Expert Support

    • Installation
    • Maintenance
    • Network Audit
    • Troubleshooting
    • Resident Engineer
    • 24×7 Expert Support
    • Hardware Maintenance Options
    • Software Updates and Upgrades
    • Software Installation for Network Elements

  • Technology Education

    • Web Technology
    • Network Technology
    • Database Technology
    • Platforms Technology

  • Server Support

    • Updates
    • Migrations
    • Installation
    • Maintenance
    • Troubleshooting

  • Network Deployment

    • Installation
    • Engineering
    • Equipment Removal
    • System Tests for R&D
    • Commissioning and Tests
    • Customer Acceptance Testing

  • Professional Services

    • Network Audit
    • Network Integration Services
    • Network Architecture and Design
    • Network Planning and Optimization

We offer a technical competency that is NOT available anywhere else in the world concerning the Tellabs 6300 Network Management Systems.

We will offer you high quality support with skilled Consultants in our Expert Support Team.

Our sole focus is meeting the network consulting needs of our customer by providing high quality practical advice, and effective solutions. We understand the importance of technical support and how it supports the business requirements of our customers. We value excellence, embrace challenges, and demonstrate professionalism in our project engagements. We base our consulting work on the following principle:

  • Dedication

    What does dedication really mean?

    Dedication

    Responsibility

    Education

    Attitude

    Motivation

  • Experience

    The only source of knowledge is experience. In other words, it means that the learning is experience. Everything else is just information. It is also mentioned that

    “Your most unhappy customers are you greatest source of learning“.

    – Bill Gates

  • Responsibility

    We must take personal responsibility. We cannot change the circumstances, the seasons, the rain, or the wind, but we can change ourselves. That is something we have charge of.

  • Professional Competency

    Professional competencies are the skills, knowledge, and attributes that are specifically valued by the professional associations and bodies connected to our future profession.

  • Freedom for Independence

    The customer does not care how much we know until they know how much we care for them and their technical problem which can happen in any circumstance. Customer service is not a department, it is everyone’s job.